Problem with sigmausd

I have been testing the sale of sigrsv in sigmausd. I have sent 11250 sigrsv to the address that I put to make the exchange and they have been sent but I have not received the Ergo. I have returned after 10 hours to send 10000 sigrsv to the proposed address but again I have lost my sigrsv without receiving any Ergo. What I can do?

I try to refund the ergo but it says “error”: 4

they could be stuck in the proxy address. To refund use this SigmaUSD.

Edit: in case you don’t like clicking links, head over to the refund page on the sigusd websitre

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Problem solved. I needed to send some ERG so the return could be made. Thank you